"Support was slow to get back"
I had to wait a while for customer service to reply, and I ended up following up twice about it. That whole back-and-forth was kind of frustrating, honestly. I get that this stuff can take time, but it still felt slower than it should’ve.
jamesmiller4926
May 28, 2026
"I mostly use santaanita.com on race days, and..."
I mostly use santaanita.com on race days, and it makes the whole thing way more fun because I can check the races, look up the horses, see results, and follow the live action from home without having to click around forever or feel like I’m missing what’s going on. It’s easy to use, keeps things exciting, and I had a great time following along, so I’ll definitely be back...
"I canceled pretty much right away, or at..."
I canceled pretty much right away, or at least I thought I did, and I’m still waiting for the refund to come through. Not sure if there’s some step I missed or if it’s just taking forever, but the whole thing has been kind of a mess.
"Parking prices have gotten out of hand"
I stopped by thinking it would be a quick visit, but then I saw the parking price and did a double take. It feels way too expensive just to leave your car there for a bit. I get that parking costs money, but these prices are getting ridiculous.
herbertcouture8550
May 03, 2026
"Heads up: admission was cheaper than expected"
Just a quick heads up for anyone planning to go, I ended up paying less for admission than I expected. it felt like a good value, so don’t assume it’s going to be overpriced before you check.
hello_reid382
April 28, 2026
"They had a lot of drinks to..."
They had a lot of drinks to choose from, which I really liked. Everything seemed nice overall, and it’s always better when there are plenty of options, you know?
Billy_sheehan93
April 22, 2026
"Fun day out!!! Parking was actually okay!!!"
Had a really nice time here!!! The venue was great and made for a fun day out!!! The lines did get a bit long at times, but overall it wasn’t too bad!!! Parking was okay too, which was a nice surprise!!!
Joseph-eldridge
April 17, 2026
"Buying tickets was kind of a hassle"
I tried buying tickets online, it was more annoying than I expected. Some of the pages felt confusing, and a little slow, and I had to click around more than I thought I would. I did get the tickets in the end, but, yeah, the whole process could definitely be smoother
RebeccaCumberbatch_19
April 09, 2026
"Getting in was a mess"
Trying to get in was ridiculous. The traffic was backed up so badly that it made the whole arrival experience frustrating before we even got there. What a joke...
michael1983
April 09, 2026
"Pretty easy to figure out??"
I used santaanita.com for the first time it was easy enough to find my way around. The menus actually made sense, which is always nice, right?? I didn’t have to keep clicking through random pages just to find what I needed. It also loaded fine on my phone, so overall it was a simple, smooth experience
Jackie_carrillo70
April 07, 2026
"Pretty good food prices, but communication could be clearer"
I was mostly checking santaanita.com to get an idea of the food prices, and overall they seemed fair. A few things were cheaper than I expected, and I liked that I could compare prices without having to dig around too much.
That said, not everything felt like a great deal, and a couple items still seemed a little high. My main annoyance was that some of the communication/details weren’t as clear as they should’ve been, which made it more frustrating than necessary. Still, the prices are reasonable overall, so I’d probably give it 4 stars.
WilliamPhillips
March 23, 2026
"Decent paddock view, but it could’ve been easier"
The paddock view was okay overall, and I’m glad I got to check it out. That said, the whole experience could’ve been a bit smoother. Some of the hassle felt preventable, which made it less enjoyable than it probably should’ve been.
dawnsmith0675
March 23, 2026
"Loved the VIP day at Santa Anita"
Had a really nice day in the VIP area at Santa Anita . Getting in was easy , the staff were friendly , and the food came out quickly . I felt taken care of the whole time and really enjoyed the experience
Brittany.soliz
March 18, 2026
"Super clean and well taken care of"
I went last weekend the place was really clean the whole time I was there. The bathrooms were stocked, which I always notice because it’s so annoying when places run out of soap or paper towels, and the trash bins weren’t overflowing or gross. It just felt like someone was actually checking on things regularly instead of waiting until the end of the day. You can definitely tell they stay on top of maintenance, and it made the whole visit feel a lot more comfortable.
amanda.Breslin
February 21, 2026
"Wish I’d Read the Reviews First"
I wish I had read some reviews before going. The place was way too packed, and the lines got confusing really fast. Staff didn’t do much to guide people, so it felt like everyone was just pushing around trying to figure out where to go. It could’ve been a fun experience, but the crowd control really needs a lot more work.
ChristianTurner_85
February 18, 2026
"Fun event, but a little more organization would help"
So... I went for one of their special events and had a decent time overall. The vibe was good and the staff were really friendly, which definitely helped. That said, the lines got kind of long and it wasn’t always clear what was happening or where to go. I still enjoyed myself, but I think things could run a lot smoother with better planning for bigger crowds.
JamesSirois
February 05, 2026
"Food was fine, just didn’t really wow me"
I ordered from Santa Anita Park it was kind of a mixed experience. Some bites were good, and then other parts were just sort of there, like I kept waiting for the flavor to pick up but it never really did.
The meat was cooked okay, no real complaints there, but the sides felt a little plain to me. Maybe I was expecting more because I was really hungry at the time, or maybe I just had something else in my head, but it didn’t quite hit the spot.
Overall, it was decent enough and I finished most of it, so it definitely wasn’t bad. I just don’t think it’s something I’d be thinking about later and wanting again right away. For the price, I expected a bit more, so 3 stars feels about right
Elton_fossett83
February 05, 2026
"Track view isn’t always clear"
I usually check santaanita.com before race days, and it’s helpful in theory, but the track visibility info can be kind of hard to trust. Some days the camera looks blurry or way too far away, so I’m sitting there trying to figure out what the surface actually looks like and not getting much of an answer.
For a quick glance, I guess it’s okay, but when track conditions really matter, it gets frustrating. I thought it would be more reliable, and I’m not even sure contacting customer service would do much since those kinds of issues usually just get brushed off.
"Betting help felt a bit rushed"
I stopped in sometime last week, or maybe the week before, and had a couple questions about placing a wager. The staff member helping me kind of seemed annoyed that I was asking, which made the whole thing feel a little uncomfortable. I wasn’t expecting a full lesson or anything, just a bit more patience would’ve been nice.
hello_rita434
February 02, 2026
"I didn’t really feel comfortable using it"
The site just seemed a little sketchy to me, or at least not something I felt totally comfortable with. I wasn’t sure about putting in my card details or personal info, so I ended up leaving and using another place instead.